Unfortunately, I have to add a company to my list of banned places to shop. Who ticked me off enough this time to blog about it? Aeropostale.
Bastards.
I shopped at their "too good to be true" Cyber Monday sale and it turns out, it really was too good to be true. I gleefully picked out a $49 zippered hoodie that was marked down to $15 and put it in my cart. Sizes were selling out, but since the boy in question wears his clothes slightly larger than a rapper at a hip-hop parade, I was able to snag an XL. Check, Christmas shopping was done for my FIL's girlfriend's kids.
HAHAHAHAHAHAHAHA.
On Saturday I got an email letting me know that my order was cancelled. Happy holidays!
I called to find out what the heck could have gone wrong. Well, apparently the item was out of stock when I ordered it and they couldn't tell me until SATURDAY that I couldn't order it. How kind of them. A quick check of my credit card showed that they had the good sense to charge me first. Wonderful! The customer service rep (really, there's no point to having these unskilled high school drop outs on the other end of the line) told me I could go into the store and buy the hoodie, but that it would be whatever the store price was at the time. Wow. Ballsy.
So now I'm out $22 (shipping was not free) which may or may not get refunded in the holiday madness and I don't have a hoodie for an excessively picky teenager. Double wonderful! Aren't the holidays grand?!
I'm still shocked that a store as obnoxious as Aeropostale would pull that stunt and then have the kahonies to tell me to go into the store and re-purchase the item that my card had already been charged for at a higher price. Now i get to drive 30-40 minutes (the mall isn't exactly in my backyard), drag 2 little kids and my pregnant behind through said mall and then purchase an overpriced hoodie from a Chinese sweat shop for 3x what I had already bought the same hoodie for on Cyber Monday. How do these fools stay in business!?
I'm just floored right now at their terrible policies that would allow that to happen. If you're going to cancel my order, fine. Cancel it on Monday when I have a shot at getting another Cyber Monday deal. Don't cancel it on Saturday when the sale is already over and then try to talk me into going to the store and spending additional money on it.
Bastards.
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