Attention all homeowners! If you have ice dams and your roof is less than 5 years old, it turns out that you may have coverage! The manufacturers of many ice and water barriers (a requirement for those living in cold climates north of the Mason Dixon line), offer a warranty on their product. I'll admit that I never thought of this, but when I contacted my FIL yesterday (he's a contractor) that was his suggestion. It seemed so obvious in hind sight, but when you're frantically mopping water and changing buckets as water pours in through your roof, it's an easy thing to miss.
So what does that mean for you? If you used their ice and water barrier, but are still experiencing interior leaks due to ice dams, faulty manufacturing of the barrier may be the reason. Find out the brand of the ice and water barrier you used and then contact the company right away to inquire about a warranty.
We purchased our barrier at Home Depot. It's WeatherWatch and it's made by GAF. The company boasts their warranty on their website and has a special number for warranty claims. It's good to note that they also sell most of the shingles at Home Depot, so if you or your contractor likes to shop there, it's a good possibility that you bought everything from the same company without knowing it.
I contacted GAF yesterday and I'm waiting for them to send some paperwork in the mail to get started on the process of determining if it's a manufacturing defect or not. I'll keep you all updated on how it goes and hopefully another homeowner can benefit from this experience.
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