Today the Sears repair team came to my house to try and fix my snow blower. They apparently were doing more of a diagnostic type of procedure and less of a repair type of procedure. Anyway, the tech told me that the snow blower is basically crap. Yes, I knew that already, but thanks for the confirmation. The ignition needs replacing, the ignition switch needs replacing, the carb needs replacing... and the list goes on. All together, we're talking about $400 of repairs. ON A BRAND NEW MACHINE!
Call me crazy, but that seems a little wrong to me. You should not have to repair a brand new machine and you should not have to spend $400 on repairs on a brand new machine. Luckily, it's covered by warranty because if it wasn't, my snow blower would be getting housed up a Sears executive's behind.
While the tech was here, he kept telling me that I should request a replacement. Yeah, because I haven't done that one yet. I called the number he gave me and I requested a replacement and like in the past they told me they can't do that. Well, kind of. This time they said they would if I paid a restocking fee. Are you out of your damn mind? A restocking fee implies that you're going to, you know, restock it. If it's restocked, it will be resold. *Light bulb* Maybe that's what originally happened to me.
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